Weekly Tips for Injured Workers
Weekly Tips for Injured Workers
Explore information on WSIB claims and stay informed about changes to legislation and policies, and noteworthy WSIAT decisions.
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WEEKLY TIPS
Communication & Document Trails
Keep a clear written record of your communications
Demand everything in writing: Stop relying on phone calls with Case Managers, as verbal records are easily misconstrued.
Create an internal e-log: Systematically log dates, representative names, and exact conversational details immediately after any interaction.
Escalate stalled claims: A step-by-step blueprint on how to move past a stonewalling Case Manager by escalating to supervisors, directors, or via a service concern.
WEEKLY TIPS
Medical Management & Fighting Overrules
Understand your options when WSIB disagrees with your doctor
Combat underqualified paper reviews: Fight back when WSIB nurse consultants attempt to overrule family doctors and specialists.
Keep frequent medical appointments: Visit doctors every 6 to 8 weeks to maintain a continuous, undisputed medical record on file.
Disclose pre-existing conditions: Outline past injuries proactively to prevent WSIB from using them later as a basis for a fraud allegation.
WEEKLY TIPS
Appeals, Deadlines & Reconsiderations
Understand written decisions, appeal deadlines, and reconsiderations
Bypass operations-level traps: Spending months arguing with operations staff is a black hole — forcing a written decision to trigger the appeal process is faster.
Strictly track the clock: The critical 30-day appeal window for return-to-work disputes and the 6-month limit for standard operational decisions.
Understand reconsiderations: Learn how legislation and supporting information may help when asking the WSIB to reconsider a decision.
WEEKLY TIPS
Surveillance, Settlements & Benefits
Know your rights — from surveillance footage to LOE audits
Navigate WSIB surveillance: Handle employer or board spying — emphasising honesty, staying within medical restrictions, and requesting full unedited video copies if accused.
Demystify WSIB Settlements: How WSIB payouts differ from standard personal injury releases and what pre-1990 or modern benefits look like.
Audit Loss of Earnings (LOE): Checklists to double-check whether long-term wage-loss benefits are calculated accurately under the Workplace Safety and Insurance Act (WSIA).
Check back for more tips and updates for injured workers.